Blog

Notes from the field.

Guides to field sales, distribution and AI for consumer brands: what breaks, what works, and what to look for in the tools you run on.

Distribution

What is a distributor management system (DMS)? The complete guide

What a DMS does, why brands and distributors both need one, and how to choose and roll one out without losing your distributors along the way.

16 October 2026 · 12 min read

Field sales

Field sales management: the complete guide

How to structure the team, design beats, set targets, track the right KPIs and coach reps, for FMCG sales heads running teams across many distributors.

16 October 2026 · 13 min read

AI & analytics

AI in field sales: the complete guide (use cases, ROI, risks)

What AI can really do for a field sales team, what it needs from you first, how to measure whether it pays, and where it goes wrong.

16 October 2026 · 11 min read

Field sales

How to improve sales team performance: 21 proven ways for field teams

Most field sales problems start before the rep meets a retailer. Here are 21 fixes, grouped by where the problem usually sits, from the beat plan to the pay cheque.

16 October 2026 · 7 min read

Field sales

What is sales force automation (SFA)? Features, benefits and examples

What SFA software does on a rep's phone and a manager's screen, which features matter for FMCG, and how to roll it out so reps actually use it.

16 October 2026 · 7 min read

Distribution

Primary vs secondary vs tertiary sales, explained with examples

Three numbers, three stages of the same case of biscuits. Here is what each one tells you, and why the middle one is the one to watch.

16 October 2026 · 7 min read

Distribution

DMS vs ERP: why your distributors need more than Tally

Your distributors already have Tally, and your company has an ERP. Here is what neither was built to do, and how a DMS fits alongside both.

16 October 2026 · 7 min read

AI & analytics

What is a sales intelligence platform, and how is it different from a CRM?

A CRM records your customers. A sales intelligence platform tells you where sales are being won and lost. Here is the difference, and why it matters in FMCG.

16 October 2026 · 7 min read

AI & analytics

How to optimise your sales process: a step-by-step framework

Most sales systems are slow because the same order is typed three times. A seven-step framework to find the bottleneck and fix it.

16 October 2026 · 7 min read

Field sales

Why field sales teams outgrow WhatsApp and Excel

Chat groups and spreadsheets get a sales team started. Here is how to tell when they have started costing you orders, and what to replace them with.

16 October 2026 · 2 min read

AI & analytics

Ask your sales data: what an AI assistant should do for a sales manager

Most sales questions are simple to ask and slow to answer. Here is what a useful AI assistant does, what it must never do, and how to judge one.

16 October 2026 · 2 min read

Distribution

Distributor claims and stock: closing the loop between brand and distributor

When claims take weeks to settle and stock data is always a week old, nobody plans from the numbers. Here is where the loop breaks, and how a connected DMS closes it.

16 October 2026 · 2 min read